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"This 2nd day visit to my mother reminded me yet again how good the care is at Westdale. I was able to discuss mum's personal care needs with one member of staff; her health, and arrange a doctor visit, through the care team leader, and had help sorting out some of mum's phone tech issues with another. Nothing seems to much trouble for the staff here. They are an amazing team. My mum is so lucky to be at Westdale."
Family Member of Resident
October 2024
Feedback and Complaints
Complaints procedure
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Speak to staff who can try and resolve
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If not resolved or suitable to speak to staff you can make a formal complaint
Contact the manager
You can contact the manager Stuart at anytime by email or you can call on the phone
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